Family Ski Transfer Service
When travelling with young children efficient, worry-free transfers are important. Our complimentary transfer service enables families to travel during sociable hours. We also offer private transfers for the ultimate convenience at additional cost. To give you added peace of mind our Transfer Coordinator is available on the phone in the Alps throughout the whole of the day if you have any questions.
How to get to resort
There are three ways in which you can get to resort – plane, train or drive. If you do drive then you won’t be needing our transfer service!
You book your own flights which means that you can fly from your local airport at a civil time of day. Included in your accommodation price is a free return transfer service which operates to and from Geneva airport.
We have kept our transfer service as simple as possible giving you good opportunities to book flights so that you do not have to wake up at a ridiculous hour in the morning! Once landed at Geneva, go through Customs and you will be met by our staff who will guide you to your transfer.
Please note that all children are allocated a seat on our transfers. All of the coaches and vehicles we use for your transfers will be fitted with at least a lap seat belt. The majority of our transfers are by coach and it is not possible or safe to fit child seats to this type of vehicle. Parents should note that French law (and UK law) does not require children to be in car seats in coaches.
Child seats are provided in the smaller vehicles/minibuses when a private transfer is booked. Please call us on 01684 540333 to obtain a quote for a private transfer.
Here are details of when your flights to and from Geneva airport need to land and depart:
|To Resort||Back home|
|Flight to Geneva land by||Transfer leaves airport**||Transfers gets to Geneva for||Flight from Geneva depart after|
*Les Coches & Reberty:
- The transfer will set off for resort shortly after all guests (on flights arriving up to 2pm) have picked up their bags and made their way to the Arrivals Hall.
- There is one transfer per travel day so please bear in mind that if your flight lands into Geneva at 9am you are going to have a wait until our transfer leaves after 2pm.
- We no longer offer an included transfer for our Reberty guests on the Easyjet flight from Bournemouth landing at 14.15 into Geneva.
- For departure to the UK please be aware that the later your flight is after the coach arrives at Geneva the longer you will need to spend at Geneva airport before your flight. It is best to book a flight as soon as possible after the 11 am and 1.30 pm “Flight from Geneva depart after” times in the table above. If you feel the wait will be too long for your family then we strongly suggest you consider a private transfer – see below.
**Please note all transfers are subject to Geneva Airport Authority regulations which may affect the transfer departure times.
Our resort of Ardent has the shortest transfer time of approx 1.5 hours with Les Coches and Reberty being approx 2.5/3 hours from Geneva airport.
This link takes you to our Travel page and under the ‘Travelling by plane’ section you will see some useful info on airports and airlines.
If you stay in the resort of Les Coches or Reberty then the train is a really lovely way to travel. Our free return transfer service is included if you use the direct train from St Pancras, that travels on a Saturday.
|Leave St Pancras||9.45am||9.45am|
|Arrive at station*||6.11pm||6.50pm|
|Transfer time||45 mins approx||20 mins approx|
|Arrive at St Pancras||4.13pm||4.13pm|
*Local station for Reberty is Moutiers and Les Coches is Bourg St Maurice
The above times are taken from voyages-sncf.com and this is the website needed to book your tickets.
The Private Transfer section below gives you further info on transfer costs from these two stations if your train times do not fit in with the free transfer service.
If you book flights that do not fit in with our free transfer service then we can organise a private transfer for you. It is an additional cost but we take away the hassle of sorting them out for you. Here are the details:
|Geneva Airport to Ardent||£380 (1-4 persons) / £440 (5-8 persons)|
|Geneva Airport to Les Coches or Reberty||£640 (1-4 persons) / £760 (5-8 persons)|
|Chambéry Airport to Les Coches or Reberty||£600 (1-4 persons) / £700 (5-8 persons)|
|Bourg St Maurice Train Station to Les Coches||£160 (1-4 persons) / £240 (5-8 persons)|
|Moutiers Train Station to Reberty||£200 (1-4 persons) / £280 (5-8 persons)|
The above prices are an indication only, at peak times or where availability is limited prices may be higher.
Please note that, for all routes, Taxi transfers may cost more than our prices above.
We will provide a vehicle and driver solely for your family or party. Your driver will wait should your flight be delayed, and will meet you as soon as you arrive through Customs to go straight to your vehicle and leave the airport immediately.
Organising your own transfers:
If you do organise your own, we will ask you to confirm what time you expect to be dropped off at your chalet so that we can make sure that a member of staff is there to greet you. If your transfer gets to resort before our formal check-in time of 4pm and the deep clean of your chalet has not been completed, then you may have to leave your luggage in the chalet, freshen-up, go and have a coffee and return at a time confirmed by our staff.
Please bear in mind that you are solely responsible for the transfers you have booked and any consequences there may be.
We use a quality Swiss transfer company to provide all our coach transfers. Please note that we do our utmost to ensure that seat belts are available on all coaches however we cannot guarantee this as this is not a requirement in the legislation of the countries within which the transfers are performed.
The Arrivals and Transfer section in our useful FAQ’s is well worth a read.
In the interests of other guests, it can be very difficult for us to delay departure if your flight should be delayed. We always do our best to help but it is sometimes impossible to do so without incurring additional cost, and we strongly suggest that your travel insurance should cover the cost of a private transfer or taxi for missed connections.